CashForGoldCanada.com is a web operated business which means we have an extremely low overhead compared to a traditional brick and mortar business. Also, because of our large purchasing volume we are able to pass these volume discounts on to our valued clients, which means a better price for your gold.

Yes. The GoldExpress Kit is absolutely free upon your request. There is no obligation once you have received your kit but if you do decide not to use it, we would greatly appreciate you passing it on to someone else or sending the kit back to us by writing “Return To Sender” on the envelope and dropping it in any mailbox. This helps us to reduce expenses and keep our payouts as high as possible for our clients.

Yes! If you would prefer to send your gold to us without waiting to receive the GoldExpress Kit, you may do so. Please click here to read the instructions.

Your kit will arrive at the address you have provided in a normal business envelope. It will come with the following components:

• Your custom, bar coded, trackable and insured* Canada XpressPost™ envelope as well as a tracking receipt and our mailing address pre-addressed on the package.
• A thick (high quality) padded bag to safely hold your scrap gold items.
• A personal letter from us giving you instructions on how to pack your gold items.
• An informational payment form for you to fill out and return back to us with your scrap gold

All you will need to do is fill out our payment form, put your gold in the padded envelope, place everything into the Canada ExpressPost envelope and put it in the mail! Postage and insurance are pre-paid by us.

CanadaPost is one of the most reliable delivery services in the world (we have never had a lost package in our over 16 years in business!) But yes. In the very extreme unlikelihood of your package getting lost, you will be covered on the loss of your package up to $500.00. Chances are, if you have several pieces of old jewelry the $500.00 insurance will be more than sufficient. If you have a larger amount of jewelry or pieces that are of high value and would like more insurance (this is optional) please contact us via email or phone for a higher value insurance kit. One of our friendly customer service representatives will be happy to help. You can also send your items to us using your own packaging and insurance following the instructions located here

CashForGoldCanada.com has paid out millions of dollars to thousands of satisfied clients. Our number one priority is customer satisfaction. In this business, a good reputation is imperative, which is why we work hard to establish trusting relationships with each and every one of our valued clients. We are also an “A ” rated member of the BBB (Better Business Bureau). You can be ensured you will be paid top dollar for your scrap gold.

Each payment we issue to our clients is different, depending on the contents. To get an idea on how much we pay, please visit our What We Pay page.

We purchase just about any type of gold in ANY condidtion as long as it is real gold. Typical gold markings include:

• North American: 8k, 9k, 9kt, 9ct, 10k, 10kt, 10KP, 14k, 14kt, 18k, 18kt, 19k, 21k, 22k, 22kt, 24k, 24kt
• European: 333, 375, 417, 585, 750, 916, 999

We do not purchase plated gold. If you have any items with the following markings, please do not include them with your shipment to us:

• GE or GF – Gold Filled | RGP – Rolled Gold Plate | EPNS – Electroplated Nickel Silver | HGE – Heavy Gold Plate | GS – Gold Shell | GP – Gold Plate

These markings will be found after the hallmark such as this 10k GF. This is an example of something we would NOT purchase because the actual gold content is too small to have any market value.

Yes! We also purchase silver, platinum, palladium and even rhodium. Please visit our What We Pay page for details or contact us with any questions you may have.

Yes, we are currently purchasing most natural diamonds over 0.25 ct. in size and payment is based on the overall size, clarity, cut and colour. We are also buying select high quality natural gemstones (rubies, emeralds and sapphires) over 1ct in size. We do not purchase all gemstones, it will be dependent on the quality and size. Please be sure to remove any stones in your jewelry that you wish to keep. We do not offer stone removal services and cannot return stones once you have accepted our payout offer so again, please be sure to remove stones you wish to keep prior to sending.

All items are tested for precious metal content when we received them. You may send in these types of items and our testing experts will be able to determine if the item is real gold and the exact karat value. A good test you can do at home is to run a magnet over the piece of jewelry. Precious metal is not magnetic so if the item is magnetic, it will not contain precious metal.

We are located in Victoria, BC Canada. We are a mail in service that services ALL of Canada with our prepaid secure GoldExpress return kits. We do not have walk-in locations.